Be a Good Listener
Being a Good Listener is a very basic, fundamental & important trait & factor which leads to the mental, physical & total ego satisfaction of your customer. Being a Good Listener gives a immense satisfaction, fulfillment & contentment to the customer. Which in turn results into a gratification by your customer by placing a order & purchasing your product of your company in which you are in or finalising a business deal with you in case of your business which is your ultimate end result & goal. Being a Good Listener you will successfully procure more & more business from your customers & you will be number one in your job, in your business or whichever professional field you are in.
You have to be Good Listener for your customer comments may be personal i.e. on your sense of dressing, on your style & behaviour, on your eating & drinking habits in hotel & restaurant. You have to be Good Listener for your customer comments may be professional i.e. on your timing of his/her business call, on your business deliberation & discussion of your product explaining advantages of your product & disadvantages of competitor product, on your arranging a business meeting in a restaurant or hotel & on your meeting out ethical demands of your customer. Good Listener is always a achiever.
There is a very popular quote :
A GOOD LISTENER TRULY WANTS TO KNOW TO THE SPEAKER.
John Powell
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