Knowledge
Knowledge is a wisdom to understand your customer, Knowledge is a power to win over your customer, Knowledge is a prudence to convince your customer, Knowledge is a acumen to analyse your customer & Knowledge is understanding your customer. Knowledge is very important tool to make you number one in job, in your business or whatever professional field you are in.
You must have the total Knowledge about the market & area where your customer is based, you must have total Knowledge about your customer & customer likes & dislikes, you must have total Knowledge about your company, you must have total Knowledge about your product, you must have total Knowledge about your competitors & their products, you must have the total Knowledge of advantages of your product over competitor product, you must have total Knowledge of advantages of competitor product over your product & you must have the total knowledge to counter these advantages if any of the competitors, you must have the total Knowledge of your customer when to translate the business call of customer into business by procuring orders.
There is a popular quote by Ralph Emerson:
KNOWLEDGE IS KNOWING THAT WE CAN NOT KNOW.
0 comments:
Post a Comment